Dispatch software for field service teams.
See the day. Drag a job. Done. One board for the calendar, the map, and the truck — with live ETAs the customer can refresh.
One board. The whole day.
Most shops run dispatch out of a whiteboard, a Google Calendar, and three group texts. lınq runs the day on one board — calendar, map, and route in the same view, with every job tied to the same customer record.
Drag jobs between techs, trucks, or time windows — the customer text updates itself
Map view with live truck positions, ETAs, and remaining day load
Auto-route the day from the closest open job to the next
Color-coded job types — emergency, scheduled, recall, install
Hard windows (insurance, SLA) flagged before they go red
Day, week, and dispatcher views from the same shortcut
Live ETAs the customer trusts.
The "is the tech almost here?" call dies the day the customer can refresh the ETA themselves. Every dispatched job sends a tracking link — your customer sees the truck on the map, your office stops fielding the same question forty times a day.
One tap "Send en route" — customer gets a live tracking link
ETA updates from real GPS, not a guess from the office
Auto-text "tech is 8 minutes out" with the truck on the map
"Running late" override — one tap, customer notified
Photo of door + signature captured before the truck rolls
Per-tech mobile app with the next job preloaded
Built for the shops that actually dispatch.
Single-truck shops use the calendar view. Eight-truck shops use the board and the map. The same workspace scales without forcing you to relearn it — and every dispatched job is one record in the CRM, not three.
Solo to 25 trucks on the same plan — no enterprise tier
Insurance dispatch portals (Allstate, AAA, Geico) with SLA timers
Recall and warranty jobs flagged on the board automatically
Custom job types per trade preset — lockouts, tune-ups, panel changeouts
Two-way sync with iCal so techs see the day on their phone
Mobile dispatch — reroute from your phone when a tech runs over
Related features.
Every module is built to hand off to the next one. Here's what most scheduling & dispatch shops pair it with.
AI receptionist
A natural-voice agent trained on your shop, your services, your prices. Books real jobs into dispatch. Learns from every call you take.
AI receptionistCustomer & job CRM
One record, every visit, forever. Searchable, tagged, exportable. Imports from Jobber, Housecall Pro, and CSV in a click.
Customer & job CRMReports & analytics
Revenue per tech. Quote-to-cash. Where leads come from. No SQL. No consultant. Plain-English answers to the questions you actually ask.
Reports & analyticsCommon questions.
Close every loop.
See the day. Drag a job. Done. One board for the calendar, the map, and the truck — with live ETAs the customer can refresh.